Nollywood actress Uche Ogbodo has accused GUO Logistics of trying to steal from her. She recently shared that a package was sent to her from Abuja, but she never received anything from the company.
Reacting via her social media page, Uche revealed that she visited their office days later to pick up her package, but GUO Logistics refused to hand it to her.
According to her, the company maintained that the package had overstayed at their office, and they won’t release it unless she pays for demurrage.
Disclosing that all her pleas fell on deaf ears, the moviestar stated that it eventually became clear that the company was trying to steal from her.
“LOGISTICS COMPANIES are Robbing people and stealing people’s Belongings in Broad Daylight! … Honestly I used to think this only happens with smaller companies but I was shocked when I witnessed with GUO , one of the supposed giants in Transportation & Logistics in our Country.
I as a Business person sends lots of parcels through Logistics companies and I have lost so many packages that I always end up refunding Costumers or resending through other means.
On this very Day with GUO, a package was sent to me from Abj for @bodygangsocietyy, but I never got any message from the GUO on when the package would arrive or if it has even arrived. I waited about 5 days, no texts yet, so I sent my PA to their Ajah office to enquire about it and possibly pick it up if it has come. I gave her my ID with a written note.
She got there, and the guy on Duty that day refused to give her my package. I asked why, she said no reason! That the guy say I should provide a pin in the text they sent me. I said, but I didn’t get any message. She stayed there for over an hour until I asked her to return back. Later in the Day, I drove down to their office, met the same guy, expressed my disappointment and asked if I could pick up my package.
He first said the package wasn’t there, but because he saw how persistent I was, he now said Well, the package has arrived. Still, I will pay for demurrage, I pleaded with him, but The guy blatantly refused and told me I had to pay demurrage, I said I never even got a text that my package had arrived, asked to see the management or manager on Duty, he refused and said I should go and return tomorrow that the manager wasn’t on seat. The thing I noticed was that all the other workers on Duty were in on the same game Scheme. Cos none of them even asked what the problem was,” she said.
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Uche further noted that she used to think only small companies around the Ajah Axis were notorious for stealing from customers, but it is now obvious that bigger logistics firms are in on the habit too.
She concluded by warning the owners of the company to caution their workers before the matter escalates.
“Why are Transport / Logistics Companies always trying to hide and steal people’s packages? Now, it’s not only small Companies on Ajah Axis; big Companies like @guotransport do it too. @guotransport, please caution your Workers! Cotransport logistics in Lagos,” she added.
